Customer Service Policies

At Wine Cellar Creations, we are committed to providing the highest level of service to all our customers. This means that at any time during your sale, you can contact us by phone or e-mail. No matter which method you choose, we will be concerned, knowledgeable, and helpful. Remember, as a company specializing in building wine cellars, we have experience with all of the products that we sell.

Issues or Inquiries About Your Order

Please contact Wine Cellar Creations with any problems in the first thirty (30) days. Because we are experienced and dedicated to your satisfaction and we would like the opportunity to resolve any issues. After thirty (30) days please contact the manufacturers directly. They will provide the warranty on the product and have technical staff to handle all of your questions.

Warranty

All warranties are offered directly by the manufacturer. Please ensure you complete your warranty card and mail to the manufacturer. Please refer to the specific product web pages regarding the product warranty information.